Returns & Exchanges

At Darts Farm, we take pride in the quality of our artisan produce and hand-selected goods. If you are not entirely satisfied with your purchase, we offer a straightforward return process for non-perishable items and a quality guarantee on all fresh food.

Return Process

• 1.
  Contact Our Team

  Notify us of any issues within 24 hours for perishable goods or 14 days for non-perishables by emailing our customer service team with your order number.

• 2.
  Provide Proof of Purchase

  Include a copy of your receipt or digital order confirmation, along with photographs if the item arrived damaged or does not meet our quality standards.

• 3.
  Secure Packaging

  For non-perishable giftware, ensure the items are unused and in their original packaging before returning them to our farm shop or via a tracked courier service.

• 4.
  Refund Processing

  Once your return is inspected, we will process a refund to your original payment method or arrange for a replacement to be sent out immediately.